Frequently Asked Questions
Welcome to the Shield Garage Doors Repair Services FAQ page. We're here to address your inquiries and provide information about our garage door solutions. If you have additional questions, please don't hesitate to reach out to us.

General Questions:

1. What services do you offer?
   
   

   • We offer a wide range of garage door services, including repairs, installations, maintenance, and upgrades for
     
     

   • Garage Door Openers

   • Aluminum Full-View Doors

   • Rolling Steel Doors

   • Rolling Grilles & Shutters

   • Parking & Security Gates

   • Pedestrian Gates

   • Safety & Security Devices

   • Maintenance Plans

   • Access Systems

   • Sectional doors
     
     

2. Where are you located?
   
   

   • Our mobile service is based in Skokie and covers a 20-mile radius. If you're located outside this radius, we recommend giving us a call to schedule an appointment. However, please note that if your city is farther away and the travel time is estimated to exceed 20 to 40 minutes, we'll do our best to accommodate your request. Our goal is to provide reliable and timely service while considering travel factors.

   • Shield Garage Doors: Immediate and Emergency Service Areas:

     At Shield Garage Doors, we're here for you when you need us the most. Serving a wide radius including Chicago, Evanston, Oak Park, Des Plaines, Park Ridge, Wilmette, Glenview, Niles, Lincolnwood, Morton Grove, Rosemont, Norridge, Harwood Heights, Northbrook, Wheeling, Winnetka, Highland Park, Mount Prospect, Arlington Heights, Prospect Heights, Buffalo Grove, River Grove, Franklin Park, River Forest, and Northfield— all within 20 miles of Skokie. For cities slightly beyond this radius, such as Northfield and more, we recommend scheduling an appointment in advance. From urgent repairs to planned installations, Shield Garage Doors has you covered with quality service
     
     

3. Are you licensed and insured?
   
   

   • Yes, we are a licensed and insured garage door repair service.
     
     

Garage Door Repairs:

4. What types of repairs do you handle?

• Our skilled technicians handle everything from broken springs and cables to misaligned tracks and panel replacements.
  

5. How quickly can you respond to a repair request?

   • We understand the urgency of garage door issues and strive to respond promptly. Same-day service may be available.
     
     

Garage Door Installations:

6. Do you offer new garage door installations?

• Yes, we specialize in installing new garage doors. Our team can help you choose the right door for your needs.
  
  

7. Can I customize the design of my new door?
   

   • Absolutely! We offer customization options to match your style and preferences.
     
     

Garage Door Openers:

8. Do you repair garage door openers?

• Yes, our technicians are experienced in repairing a variety of garage door opener brands and models.
  
  

9. Can I upgrade to a smart garage door opener?

   • Certainly! We can install smart garage door openers that offer convenience and enhanced security.
     
     

Maintenance Services:

10. How often should I schedule maintenance? - Regular maintenance is recommended at least once a year to keep your garage door operating smoothly.

11. Can I perform maintenance tasks on my own?

    • While basic tasks like lubrication can be done by homeowners, professional maintenance ensures comprehensive care.
      
      

Cost and Estimates:

12. How do you determine the cost of a repair? - Repair costs vary based on factors such as the issue's complexity and required parts. We provide free estimates.

13. Do you offer financing options?

    • Yes, we offer flexible financing plans to help you manage unexpected garage door expenses.
      
      

Safety and Security:

14. Are your technicians trained? - Yes, our technicians undergo rigorous training to ensure safe and efficient garage door repairs and installations.

15. Do you provide safety assessments?

    • Absolutely. We can perform safety checks and recommend necessary adjustments to ensure your door operates safely.
      
      

Appointment Scheduling:

16. How can I schedule a service? - You can schedule a service by calling us directly or using our online contact form.

17. Are weekend appointments available?

    • Indeed, we provide weekend appointments to cater to your convenience. However, please note that we do not schedule appointments during the Jewish Sabbath (Friday nights to Saturday nights), Jewish High Holidays, and certain observant holidays. We appreciate your understanding. We are actively working towards finding solutions to accommodate these days in the near future. Thank you for considering Shield Garage Doors
      
      

Warranty and Guarantees:

18. Do you offer a warranty on your services? - Yes, we provide warranties on our repair and installation services. Please inquire for specific details.

19. What should I do if I have an issue after a repair?

    • Contact us immediately, and we'll address any concerns promptly to ensure your satisfaction.
      
      

Thank you for visiting our FAQ page. If you have any further questions or need assistance, please contact us for personalized support.